It is hard to find a perfect CRM for procurement that meets all your business requirements. Here in this article, we have compiled a good list of the 10 best CRM for procurement in 2025. These types of CRMs are mostly used by companies and sectors like manufacturing, wholesale and distribution, construction, retail, logistics, and government organizations.
A good procurement CRM allows you to manage affairs like supplier information, organizing orders, checking delivery times, automating approvals, payment records, and ensuring that each and every piece of information falls in the right place. This saves you time and makes you more productive, so focus on the right direction. A perfect CRM for procurement can get the work done within minutes that may take days and a complete team to manage.
Top 10 Best CRM for Procurement Tools
Choosing the best CRM can be tricky. The list below shows ten CRMs that work well for procurement. Each tool has features that make buying simpler. Some come with built-in procurement helpers. Others easily link with other business productivity tools. These CRMs help teams communicate with suppliers clearly. They also help track orders from start to finish. Using one of these tools can make procurement smoother and easier to manage.
1. DejaOffice CRM
DejaOffice CRM works well for small teams. It keeps contacts, calls, and tasks all in one place. Since it works on phones and computers, teams can check their work anywhere. DejaOffice also connects with buying systems to keep track of orders and stock easily. It stands out as a CRM system for small procurement teams who want simple but useful features.
Many users like that it syncs with Microsoft Outlook. This means calendars and emails work together well. When a team wants an easy CRM for supply chain teams, DejaOffice offers smart tools. Keeping all information in one spot helps teams stay organized and ready to act.
Pros:
- Works well on mobile.
- Links easily with Outlook.
- Easy-to-use interface.
- Affordable for small teams.
Cons:
- Advanced features in the paid version
- The free version lacks full customization
- The interface takes time to learn
- The setup process may be time-consuming
2. Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales offers strong and flexible options. It helps teams keep track of suppliers and orders with ease. This CRM links well with Microsoft’s other buying systems. As a result, it acts as a CRM that integrates with order systems smoothly and efficiently.
Charts and supplier details appear clearly on one screen. This setup helps users make good choices quickly. When a team seeks a CRM that works with purchasing software, this tool fits perfectly. Tracking expenses and incoming orders becomes simple and clear.
Pros:
- Works well with Microsoft tools.
- Has strong analytics tools.
- Let you customize workflows.
- Uses AI for insights.
Cons:
- Setup takes a long time.
- Costs can be very high.
- Hard to learn quickly.
- Too many features confuse users.
3. Oracle NetSuite CRM
Oracle NetSuite CRM includes many helpful tools for sales and procurement. It helps teams follow supplier deals and order information clearly. CRM integration with Oracle’s buying system makes it a great cloud CRM for procurement departments.
Fast updates give users real-time information. This is important for companies that grow quickly. Teams needing a CRM for large-scale supplier management often pick this solution. Managing many suppliers is easier when the system keeps all details up to date.
Pros:
- Combines CRM and ERP well.
- Shows data in real time.
- Grows with your business.
- Supports many languages and currencies.
Cons:
- Costs a lot to start.
- Interface can be confusing.
- Hard to customize fully.
- Needs a steady internet connection.
4. Zoho CRM
Zoho CRM has many features packed in a simple package. It supports communication with suppliers and order tracking. Zoho connects with its own procurement tools, making it a customizable CRM for vendor tracking.
Dashboards in Zoho are user-friendly and clear. Users can set up the system in ways that fit their team. Teams looking for a low-cost and secure CRM for PC with procurement features often turn to Zoho. It works well for small to medium-sized companies and helps keep buying organized.
Pros:
- Low price for features.
- Many ways to customize.
- Automates many tasks.
- Works well with Zoho apps.
Cons:
- Hard to connect outside tools.
- The interface feels cluttered sometimes.
- Customizing needs tech skills.
- Reporting is not very strong.
5. SAP Sales Cloud
SAP Sales Cloud is a powerful tool for sales and procurement. It helps track deals, contacts, and buying processes carefully. Integration with SAP’s order and inventory systems makes it a strong CRM platform for procurement teams.
Supplier data appears in a clear and organized way. Tracking every step in the buying process helps teams avoid delays. This CRM suits teams that want a CRM for enterprise-level procurement. Large businesses use it to stay well-organized and efficient.
Pros:
- Manages lots of data well.
- Offers strong analytics tools.
- Works well with SAP apps.
- Let you work on mobile.
Cons:
- Expensive to set up.
- The interface is hard to use.
- Customizing is tough.
- Needs lots of training time.
6. Odoo CRM
Odoo CRM is open-source and offers many apps. Its CRM part helps with calls, deals, and follow-ups. When combined with Odoo’s buying tools, it becomes a modular CRM with procurement integration.
Both small and big teams use Odoo because it can grow with their needs. Teams needing a CRM that grows with procurement needs find this tool very useful. It helps users keep track of supplier contacts and purchase orders in one place.
Pros:
- Open-source and flexible.
- Add modules as you grow.
- Combines many business tools.
- A large community helps users.
Cons:
- Setup is complex and slow.
- Some modules are unreliable.
- Needs strong computer power.
- Support is limited sometimes.
7. Infor CRM
Infor CRM focuses on business needs and supplier tracking. It is easy to learn and helps teams manage their buying tasks. When linked with Infor’s order systems, it acts as a business CRM for managing vendor relations.
Reports and data come in simple formats that teams can understand. Companies looking for a tool for long-term CRM strategy find this helpful. It keeps supplier information well-organized and easy to access over time.
Pros:
- Made for specific industries.
- Works well with Outlook.
- Easy to learn interface.
- It can be customized well.
Cons:
- Has issues with updates.
- Runs slowly with big data.
- Reporting features are weak.
- Needs outside help for tweaks.
8. Epicor CRM
Epicor CRM is designed with industries in mind. It links sales and buying information in one system. Supplier data and stock systems connect smoothly. This CRM serves as a CRM designed for manufacturing procurement.
It works well alongside other Epicor tools for planning and managing orders. Manufacturing teams appreciate this as a CRM for industrial supply chain support. Keeping track of many details is easier when they all live in one place.
Pros:
- Works with Epicor ERP.
- Focused on manufacturing firms.
- Dashboards can be customized.
- Shows data in real time.
Cons:
- The interface is hard to use.
- Slow and buggy sometimes.
- Lacks modern features.
- Customizing costs a lot.
9. Sage CRM
Sage CRM fits well with small and medium teams. It tracks calls, deals, and supplier conversations clearly. It also connects with Sage’s buying tools. This makes it a simple CRM for procurement tracking.
Easy setup and clear displays help teams see important details fast. For teams looking for a CRM for supplier relationship management, Sage offers solid features. Keeping supplier communication strong is easier with this system.
Pros:
- Strong finance tool links.
- Manages sales well.
- Customize workflows easily.
- Fast technical support is offered.
Cons:
- Does not scale well.
- The interface looks outdated.
- Reporting features are weak.
- Hard to connect non-Sage tools.
10. Creatio CRM
Creatio CRM is fast and smart. It handles sales, service, and buying tasks in one place. With links to buying tools, it tracks each step carefully. This CRM is a no-code CRM for procurement automation.
Teams can adjust it without coding to fit their exact needs. Ready-made tools speed up many tasks. For groups seeking a flexible CRM for vendor lifecycle, Creatio offers helpful automation. Saving time on routine work lets teams focus on bigger goals.
Pros:
- Customize workflows without coding.
- Good workflow automation tools.
- Integrates with many apps.
- Grows well with business.
Cons:
- Customer support is mixed.
- Changes need time to apply.
- Hard to connect some tools.
- Hard for non-tech users.
Comparison Table
| CRM Name | Procurement Compatibility | Customization Level | Ease of Use | Price Range | Industry Focus |
| DejaOffice CRM | Good | Basic to Moderate | Easy | Low | Small and medium businesses |
| Microsoft Dynamics 365 Sales | Excellent | High | Moderate | High | Large enterprises |
| Oracle NetSuite CRM | Excellent | Moderate | Moderate | High | Mid to large enterprises |
| Zoho CRM | Good | High | Moderate | Low to Moderate | Small to mid-sized businesses |
| SAP Sales Cloud | Excellent | High | Moderate | High | Large enterprises |
| Odoo CRM | Good | High (Open-source) | Moderate | Low to Moderate | Small to mid-sized businesses |
| Infor CRM | Good | Moderate | Easy | Moderate | Manufacturing & services |
| Epicor CRM | Good | Moderate | Moderate | Moderate to High | Manufacturing & distribution |
| Sage CRM | Moderate | Moderate | Easy | Moderate | Finance & small businesses |
| Creatio CRM | Good | High | Moderate | Moderate | Various industries |
Conclusion
Picking the best CRM for Procurement is very important for every team. A strong CRM helps keep communication clear with suppliers. Tracking orders and managing buying tasks become easier. The tools on this list can fit many team sizes and business types.
Some CRMs come with buying tools already built in. Others connect well with systems businesses already use. Choosing the right one helps teams work faster and stay organized. The best choice depends on the business needs and how teams want to work together.